COVID-19 is a global health crisis with far reaching implications. The overwhelming priority is now to contain the virus and minimise its spread, reducing the impact it will have on individuals, families and communities around the world. Our thoughts are with all those that have been affected.
At KPMG, we have launched a pandemic response programme to protect our people and manage the resilience of the services and support we provide to our clients and the companies we audit.
Our priority throughout this crisis has been the health and wellbeing of our people, clients and communities.
Throughout we’ve been supporting the wellbeing of our people and providing new types of support – including special leave for those with caring responsibilities, a one-stop shop with the latest advice to help everyone keep safe and a buddying network enabling colleagues to stay connected.
KPMG colleagues are passionate about our communities, so we’ve also been supporting them to volunteer during these exceptional times, whether that’s to help KPMG partner charities or local response schemes.
Our focus remains firmly on our clients and the companies we work with. So we’ve been hosting regular webinars giving them access to a range of KPMG and industry experts to discuss critical business issues related to COVID-19. And we’ve been sharing resources to help them navigate through the pandemic and its impact on the economy and wider society.
In line with the UK Government guidance, we introduced a phased reopening of offices and return to client/third party sites in July.
Social distancing measures have reduced our office capacity by 50% and we have invested significantly to make our offices COVID secure. We have developed a UK Return App for all colleagues to safely support their return. This ensures that colleagues are in a safe position to return and are comfortable to do so. We also provide protective equipment and guidance to enable them to travel safely.
We continue to follow UK and devolved Government guidance and in line with this we anticipate that the majority of our people will work from home for the rest of 2020 unless guidance changes. Our teams are well set up for this, are productive and working well remotely.
The safety of our colleagues and clients working at client or third-party premises is equally as important as those working or visiting a KPMG office.
We ask our clients and third parties to confirm that they have complied with relevant Government guidance before KPMG employees undertake work there.
We also ask our people attending a client site/third-party premises to confirm that they are comfortable to do so, as well as using our UK Return App on a daily basis to check they are asymptomatic and safe to travel. We also provide them with a support kit prior to travelling, including a thermometer, hand sanitiser and reusable face coverings.
Our people have always worked in a hybrid way at a large scale - across client sites, offices and homes and we see this model as the future for our business and our clients.
We expect a large proportion of colleagues to continue to work from home for the remainder of the year but our offices will remain open for those who have a business or wellbeing need to come in. If the Government introduces further restrictions due to a resurgence in the COVID-19 threat in specific regions or nationally, we are ready to adapt our plans and are confident in our ability to continue support clients, people and communities as we have done throughout this crisis.