In the rush to digitisation and greater agility, organisations across sectors have moved significant parts of their infrastructure to cloud. But is this delivering the expected benefits?

For many businesses it is not.

The 2019 Harvey Nash/KPMG CIO Survey revealed only 21% of UK CIOs believe that their organisations is very or extremely effective at reporting business outcome-based metrics for technology projects, while only 5% believed they were extremely effective at maximising value from digital technology.

For many businesses, despite a move to the cloud, customer journeys remain unchanged, business processes are barely affected and time to market has not materially improved. Cost savings are not being realised on the anticipated scale either.

For most, the focus of cloud migration was understood as simply managing the move and to ‘get it done’ within timescales and budget. But now this has been achieved, or is actively in progress, increasing numbers of organisations are asking themselves how they can get better value from their move to the cloud.

Download our latest paper ‘Has your cloud investment delivered real business value?’ for our guide to delivering greater ROI from your existing cloud portfolio.

How KPMG can help

We have a market-leading team of cloud and technology experts with deep functional and sectoral expertise that can help organisations asses their current state, identify priorities for enhancements and achieve tangible results such as:

  • Improved customer and end user experience;
  • Smoother back office processes;
  • Greater agility;
  • Lower operating costs,
  • Use breakthrough technologies such as AI and analytics.

Our solutions include:

  • Cloud Value Mapping – We work with you to review your current cloud usage and asses the degree to which you are realising business benefits. Analysing operational usage, whether the cloud is underpinning the ability to execute higher up the stack, and acting as an enabler for business processes and systems. We also asses how many leading-edge services a client is actually using and by how much of their cloud estate. This mapping process commonly takes 2-3 weeks and results in a series of detailed recommendations.
  • Cloud Value Lab Workshops – We offer a rich and immersive experience that acts as an accelerator for your organisation’s cloud journey. We convene a lab experience in which your key stakeholders participate, facilitated by KPMG’s cloud and functional subject matter experts, to collaborate, discuss and debate where and how their cloud services could be altered or enhanced to change business outcomes. Usually a one day workshop held at KPMG’s leading-edge U-Collaborate suite in London, the lab will take you through an intensive process of discovery and journey mapping and will usually include real-time rapid prototyping - to show potential impact. The end result is a roadmap action plan, with high levels of buy-in from your key stakeholders.
  • Cloud Value Target Operating Model – Digital leaders are placing their best technologists closer to the business, while making portfolio investments that are strategic and multi-year in order to be ready to exploit upcoming technology waves. We can help you assess your cloud operating model and develop a framework of cloud lifecycle management that will move you towards these best practices and prepare your organisation for future change.