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The Psychology of Learning

The Psychology of Learning

With learning being so critical to the attraction and retention of talent, and the ability to upskill our workforces in times of constant change, we must ensure that we are designing truly people-centric learning that meets the wide ranging needs of diverse workforces.


Director, Financial Services, People Consulting

KPMG in the UK


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The importance of lifelong learning has gained widespread currency in the business world over the last couple of years. That is especially true in financial services, where workplaces are being transformed by the rapid evolution of digitisation and AI.

It is vital that learning interventions are designed with a focus on the learner’s experience. Understanding the psychological principals that influence the learning experience is an area organisations can exploit to gain greater return on their learning investments and aid retention of knowledge

We work with our clients to understand their current learning culture, articulate the knowledge, skills and behaviour needed in their future state and design learning and development interventions that stick.

Learn more about the psychology of learning by downloading our report here.

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KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.

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