Quality 2030: quality inside

Quality 2030: quality inside

Transform Quality from a cost centre to a value creator.

Adrian Griffiths

Partner, Head of Life Sciences

KPMG in the UK


Also on home.kpmg


By 2030, Quality in Life Sciences will transform from a compliance necessity to a catalyst for amplifying value. By infusing quality throughout the enterprise, organisations can create offerings that are more closely aligned with customer needs, lower compliance risk, and fuel continuous improvement. There are so many opportunities for quality to become a competitive advantage that Quality transformation should be on the boardroom agenda for years to come. How can CXOs take their organisations there? By bringing quality inside.

The journey of bringing quality inside rests on three key pillars:

  1. Technology and innovation: 80 percent of Life Sciences CEOs expect to see a return on investment from AI, robotic process automation and digital technologies in the next one to three years according to KPMG's 2019 Global CEO Outlook survey.
  2. Operating model: To transform quality, CXO's should consider how the entire Life Sciences operating model needs to shift, such that quality is infused across the organisation.
  3. Talent and culture: Leadership will need to advance a quality mindset throughout the enterprise, empower teams to manage the change, and ensure that quality efforts are aligned with the value chain.

Download the full report to learn more about how your organisation can better prepare itself to bring quality inside.

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