Changing Futures - KPMG United Kingdom
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We’ll help you make the connections that matter

New ways of working and innovative technology can help you take away the barriers between processes, people and tools that holds back success in the digitally-driven age. We can help you embrace the changing future by unlocking collaboration and find new paths to growth and resilience.

Make every connection count

As barriers fall, insight flows and innovation flourishes. Use this interactive graphic to explore some of the ways we're helping organisations enable fresh, valuable connections across their front, middle and back office teams.

Build resilience from today’s challenges

Strategies for growth can be found in the most difficult scenarios. The key is to deeply understand your strengths, your customer’s expectations and competitive dynamics in your markets.

Put customer experience at the heart of things

In the digital age, your customers demand more personalised experiences at every turn. Discover how to turn every touchpoint into value for you and your customers.

Turn big-picture thinking into high performance

Competitive advantage hides everywhere, from HR to the supply chain and the customer experience. The challenge is to understand the insights and connections that matter in your business. Here’s how to find it.

Turn back office transformation into profitable growth

Your back office functions, from HR, Finance, Tax and IT have never been more important. See how cloud, automation and analytics are freeing teams to help drive future growth.

Find new ways to embrace risk

Gaps create risks. Learn how better connections between teams, processes and technologies can better protect for today and help make risk your strategic advantage.

Make regulation the catalyst for innovation

Regulatory change often asks profound questions of your business model. Find out how to turn disruption into an opportunity finds a new strategy for your business that unlocks better outcomes and lasting competitive advantage.

Make every connection count

As barriers fall, insight flows and innovation flourishes. Use this interactive graphic to explore some of the ways we're helping organisations enable fresh, valuable connections across their front, middle and back office teams.

Build resilience from today’s challenges

Strategies for growth can be found in the most difficult scenarios. The key is to deeply understand your strengths, your customer’s expectations and competitive dynamics in your markets.

Put customer experience at the heart of things

In the digital age, your customers demand more personalised experiences at every turn. Discover how to turn every touchpoint into value for you and your customers.

Turn big-picture thinking into high performance

Competitive advantage hides everywhere, from HR to the supply chain and the customer experience. The challenge is to understand the insights and connections that matter in your business. Here’s how to find it.

Turn back office transformation into profitable growth

Your back office functions, from HR, Finance, Tax and IT have never been more important. See how cloud, automation and analytics are freeing teams to help drive future growth.

Find new ways to embrace risk

Gaps create risks. Learn how better connections between teams, processes and technologies can better protect for today and help make risk your strategic advantage.

Make regulation the catalyst for innovation

Regulatory change often asks profound questions of your business model. Find out how to turn disruption into an opportunity finds a new strategy for your business that unlocks better outcomes and lasting competitive advantage.

Transformation stories

Case study: Competing with confidence

KPMG is helping a global healthcare company access the expertise they need to manage IT risks as the business implements a new digital strategy.

Read the story

In-depth case study: Plot a course to growth with digital

Discover how re-imagining the relationship with your customers can create new commercial opportunities.

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In-depth case study: Transform IT service management with confidence

Discover how to implement new ITSM technology faster, more efficiently and with less risk.

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In-depth case study: Improve performance by making smarter decisions

Discover how data and analytics can help to optimise your business performance.

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Case study: All the right moves

Find out how we helped a technology leader change consumer thinking and grow market share.

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Case study: Sparkling performance

This major drinks brand refreshed their approach to performance reporting to bring renewed gains to business performance and achieve cost savings running into the millions.

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Case study: The power of change

Learn how we supported a leading utilities service provider streamline an already efficient operation.

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Case study: Blazing a trail in customer experience

In 2010, Nationwide set out on a pioneering journey to transform customer experience. Today, the organisation sets the bar on customer experience across sectors, not just in banking.

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Case study: Building for the future

We helped our client impelment a standardised development process, enabling them to improve efficiency and increase the total return on capital.

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Case study: A new view on risk

Learn how we supported our client to create a dynamic internal audit function ready for the changing future.

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Case study: Creating positive pathways

The global pharmaceutical company, ViiV Healthcare, commissioned us to co-develop an initiative to improve quality of care for people living with HIV.

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Case study: Serving up results

Getting deeper into data to serve up what customers want at TGI Fridays.

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Case study: Managing financial crime in an innovative way

Using analytics and an end-to-end service to deliver a great experience for every customer.

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Leading in a digital age

In association with

Are you ready to take advantage of digital transformation?

Our series of Podcasts: “Digital Masters” in association with The Times Podcast, brings together KPMG, industry experts and technology led case studies to discuss the necessary steps organisations must take today to take advantage of the rapidly changing digital landscape.

Access the full series here

Get in touch

To find out how our expert teams deliver connect consulting to support your digital transformation, get in touch today.

Contact us

Meet our team

David Rowlands

UK Head of Consulting

Lisa Heneghan

UK Chief Digital Officer

Adrian Clamp

Head of Customer Advisory

Karen Briggs

Partner and Head of Forensic and Financial Crime

Patrick Fenton

Head of Cloud Transformation and Powered Enterprise

Lorraine Mackin

Head of Insight Performance Improvement

Peter Rothwell

Head of Risk Assurance

Mike Walters

Head of Regulatory Driven Transformation

Matt Malone

Head of Risk & Regulatory Transformation

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Are you ready for a changing future?

Get in touch with one of our digital transformation experts.

Contact us