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Reimagine public transport bottlenecks

Reimagine public transport bottlenecks

Pinch points in our public transport interchanges limit the network’s capacity. Our Associate Director of transport advisory suggests a way to relieve the pressure at these crucial bottlenecks, providing faster and more reliable journeys.

Ben Foulser

Associate Director

KPMG in the UK


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public transport

The capacities of major cities’ public transport systems are limited by particular bottlenecks, often at interchanges between modes of transport or tube lines. For example, staff at Victoria underground station in London often have to shut the station during busy periods when the flow of passengers arriving from the mainline station grows too great – leading to delays for passengers and creating risks as large crowds build up.

Some transport authorities have already recognised the potential of this approach: Transport for London, for example, publishes a metro map listing the time it takes to walk between stations. But such initiatives could have much more impact if people were provided with specific, targeted information that’s relevant to their journeys and incentivised to walk around particular bottlenecks at busy times.

To encourage people to walk around bottlenecks, transport authorities could provide rewards for taking the pressure off public transport.

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© 2020 KPMG LLP, a UK limited liability partnership, and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative, a Swiss entity. All rights reserved.

KPMG International Cooperative (“KPMG International”) is a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.

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