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Intelligent cars demand smarter business models

Intelligent cars demand smarter business models

Connected, driverless vehicles are set to overhaul not just the automotive industry, but software, finance and telecommunications too.

Alec McCullie - Associate Director & UK lead for Industry 4.0

Associate Director & UK lead for Industry 4.0

KPMG in the UK


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Intelligent cars demand smarter business models

Technologies such as machine-to-machine communication and autonomous vehicles are set to revolutionise the automotive sector. But KPMG’s Alec McCullie, a car-tech veteran, says there needs to be a huge change in mindsets to bring them to market. 

That same shift in attitudes will have profound knock-on effects throughout the auto industry – and across a range of other sectors, too.

Software is now a defining element to the car experience. Cars and other purchases will be upgraded remotely “over the air” via wireless connections. That poses huge questions for a range of industries as they take on the risks and rewards of new technology.

What else?

McCullie sees four segments emerging as critical forces in transportation:

  • Telematics – real-time vehicle data and control
  • Vehicle-to-x communication – how vehicles interact with each other and their environment
  • Cybersecurity – making connected cars safe and secure
  • Autonomy – driverless is here

Any company using logistics such as: utility providers catering for electric vehicle recharging; telecoms businesses providing crucial telematics and vehicle-to-x comms; even real estate investors considering parking and refuelling issues, will all need to consider a vast range of knock-on implications.


  • On your board agenda: How do we design our customer journeys and use of connected devices to exploit opportunities for enhancing products post purchase?
  • Anticipate tomorrow…: Every aspect of logistics – from moving people to bulk commodities – will rely on connected, autonomous vehicles. This poses questions about the role of the workforce, the accessibility of markets and what kind of investments you need to make (and when) in next generation enterprise management technology.
  • …deliver today: Machine-to-machine technology is approaching maturity. Exploiting the “Internet of Things” is no longer about hype. Every business needs to understand how it can drive efficiencies now and investments today, which deliver valuable lessons about the potential for smarter autonomous devices tomorrow.
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Blue line

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