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An insurer fit for the future will harness diverging customer needs and technological progress to transform its people, business model and services.

An insurer will harness diverging customer needs and technological progress

We help insurers, reinsurers and brokers navigate a market in which geo-politics, industry norms and consumer behaviours are evolving. Where trust and data are the new currencies, and where interconnected business and operating models are becoming the standard, underpinned by advancing technology and changing regulation. 

Led by senior partners across audit, tax and advisory, we help deliver tailor-made approaches in areas including:

Customer: Respond to today’s more demanding customer and design an experience putting them at the heart of your business.

Digital: Harness data to gain a single customer view, develop better services and reach customers in new ways.

Risk and regulation: Understand the new regulatory environment, find the right technology platform to help manage global and local regulations and embed stronger risk controls throughout your organisation.

Operations: Transform your business operations – from IT and process automation to improving shared services and underwriting discipline.

Tax and audit: Use the latest audit technology to gain real insight and help us make sure your tax profile is compliant, competitive and responsible.

Our UK practice of more than 500 people draws on deep local knowledge from across the insurance industry, plus the reach of KPMG’s 152-country network. 

We give you the tools to understand, plan and grasp these challenges; anticipating tomorrow while delivering today.