Richard Parsons

Richard is a Director in the Managed Services team, with experience working across a diverse collection of industries and sectors, leading the solution design and development of managed service engagements. He is also a leader in mobilising numerous operational delivery teams for clients requiring rapid responses to operational issues with a particular focus on forensic and regulatory issues, including know your customer/customer due diligence (KYC/CDD), payments protection insurance (PPI), share remediation, product mis-selling and customer complaints handling.

This includes experience of working across a diverse collection of industries and sectors, with a focus on financial services and insurance firms.

Richard’s experience in the technology space enables him to design solutions that capitalise on operational excellence and leading technology to work seamlessly together.