• Lucy Pringle, Senior Manager |
2 min read

Co-authored with Melissa Arronte, People Analytics Lead – Medallia

“We are ready to act!” – How to get the most out of your employee insights.

In our first blog of this series, Are you really listening? Four pitfalls of a broken employee listening strategy, we explored why getting your listening strategy right is so important for generating value. In our second blog ‘We’re ready to listen – Using behavioural science to supercharge your listening approach we looked at how to avoid survey fatigue and boost your listening success, through understanding how our brains work. In this final blog, we’re going to explore how to maximise the value of your insights through effective analysis and action.

It’s clear that employee listening is not just an emerging trend, it’s quickly becoming a foundation for people, customer and business success. However, gathering data and signals is just the first step in the journey, what matters is what you do with them. It is about having the right processes, tools and technology in place to support rich analysis. These elements need to be combined with the right ownership, access and accountability to drive action and engagement. Over the past two years, almost all organisations have been scrambling to understand how their employees are feeling and how they can support people to work in fundamentally new ways. But how easy has it been to turn employee insights into effective action?

We’ve shared our four top tips for getting this right, including the challenges we see organisations facing and our recommendations to help overcome these.

As you can see, it is extremely important to have the right technology, tools and governance in place to really maximise the value of your listening strategy. Not only does this help you with getting the most out of your data but also helps to maintain employee trust and engagement. And finally, monitoring progress and measuring success allows you to be agile and pivot your efforts if they’re not delivering expected value. 

Understanding what is driving and draining your employees is becoming even more important as we emerge from the pandemic into a ‘new normal’ . Don’t get left behind – get in touch to discuss modernising your listening approach today.

For more information, see our other blogs in this series –  Are you really listening? Four pitfalls of a broken employee listening strategy and We’re ready to listen – Using behavioural science to supercharge your listening approach.’ This series has been written in association with Medallia.