Software is the backbone of many businesses. And, in my experience, with software licensing representing up to 22 percent of IT spend, it really is crucial that you understand what you’ve got and what you use. An organisation that does not know what software assets it has, where they are located, how they are configured, and how or by whom they are used, is effectively disadvantaged and carrying a high level of risk.
Software asset management (SAM) is the discipline that makes sure all these questions are addressed, and at its heart is focused on reducing spend and reducing risk. SAM is a combination of governance, people, processes and technology. Optimising your software estate with well-defined and automated SAM processes, in my view, should much of the worry about being non-compliant with, or having overpaid for, your software.
A clear view of your software estate is essential. Addressing risks and capitalising on opportunities comes seamlessly with the right software asset management. It helps reduce risk, negotiate more favourable contracts, calculate future demand, and identify software vulnerable to exploitation. This is exactly how SAM helps you run your software, and by extension your business, efficiently.
In order to better manage your software assets properly, we’ve designed and developed a step-by-step Financial Services bespoke approach for maturing software asset management:
1. Maturity Assessment
With ISO 19770 updated and classified as a management standard, its remit has widened. Today’s standard addressees software asset management and hardware asset management – broadly defined as IT asset management (ITAM). SAM remains an important part of this standard. With specialist processes and controls in place, our Financial Services SAM+ Framework approach is designed to assess your SAM maturity and provide guidance on where and how you can improve for greater benefit.
2. SAM tooling implementation
Whether you have a tool you need to develop, or need a tool to be brought in, we offer a vendor agnostic capability to ensure you have the skills and planning you need to get the most out of your technology investments.
SAM Tools are great, and they genuinely reduce the efforts required to establish, manage and optimise inventory and analyse your software estate. But, they need to be configured and maintained. This is the hurdle that we see most Financial Services organisations struggle with and where many have failed or stalled with their SAM implementation, ultimately this all hinges on whether the appropriate license knowledge is available to encode into the tool of choice.
4. Compliance and value extraction
Over the years, I have seen repeatable, robust processes help create license positions for strategic vendors. Once your SAM tool is up and running, you’ll have baseline compliance reports to refer to, but it’s likely that you’ll need some SME support that can see beyond the licence position and find and exploit cost savings. Yes, your SAM tool might tell you that you have 5 more of X or 5 to few of Y, but you need to know what you can do about that.
Maintaining a SAM tool and the corresponding cadence of reporting isn’t easy. IT environments are subject to near constant change – when you turn your back things can quickly get out of control. SAM-as-a-Service removes this anxiety enabling ongoing and continuous management, meaning greater insights on future purchasing and software opportunities
To get a better view of the SAM market today, I’ve been working with KPMG’s global team of software licensing specialists to prepare a ‘first of its kind’ worldwide SAM survey. The survey is best completed by those specifically working in the areas of Software Asset Management or more broadly IT Asset Management. Take part now, it will take you no longer than 10 minutes, and we will share the insights and report following the results with all those who participate.
To know more, and understand what exactly your business needs when it comes to transforming IT spend, please find further information below: