As 2020 has thrown more challenge at those leading businesses than in my lifetime, those running the companies on which so many depend for jobs, goods and services are being required to make significant decisions on a very regular basis. In such circumstances, having a clear sense of purpose is essential.
Throughout the last few months COVID-19 has accelerated the pace of change. For example, the exponential rise of remote working which nine months ago was something preserved for the few, and is now enjoyed (to some extent) by the many.
And, linked to this, people are now routinely discussing mental health and it is regularly explored in the nation’s press. Of course, it’s a shame that the discussion is necessary, but this feels like a hugely positive change in our society’s values.
Organisations have had to rethink how they operate, some are fundamentally shifting their supply chains, and many have repositioned or changed the products or services they offer, as the markets they serve are altered in a way not seen before.
All of these are consistent themes, from a family business to a FTSE100, but there are four areas which we are finding that family businesses are particularly interested in: