Amid increasing public concern and inconsistent international mitigation responses to the Coronavirus, battening down the hatches is not an approach Infrastructure providers can take while we wait to see how the pandemic will play out.
Governments are judged by the stable supply of essential goods and services in a crisis and it is crucial that infrastructure operators continue to facilitate the smooth provision of transport, connectivity and utilities services amidst a myriad of uncertainties. Public and private operators will need to strike a sensitive balance, prioritising both the health and safety of customers and staff and the continued provision of critical services. This will require flexibility, the deployment of robust resilience plans and the utilization of smart and digital solutions.