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Responding quickly and efficiently to alleged or suspected fraud, misconduct or other improprieties such as violations of laws, regulations or organizational policies is critical.

Organizations often lack the resources with the right skills and backgrounds to proficiently conduct a prompt, cost-effective and objective investigation. As fraud and misconduct siphons billions of dollars each year from organizations worldwide, damages reputations and puts public trust in the marketplace at risk, boards and management at all levels are obliged to rapidly get to the bottom of a matter. A Company can minimize losses and indemnify any losses in court if a fraud investigation is carried out in a timely and appropriate manner.

Our services

What we do

  • First, we develop instructions that govern the Hotline operation as a whole. Then, we develop detailed instructions on how to properly receive a call and conduct an interview so that the informant provides as much related information as possible.
  • We implement the Hotline into the client’s business process, aligning it with other compliance practices and the current document approval process. We assist in resolving all technical issues and launching an appropriate PR campaign. The creation of internal promotional campaigns with video-messages from top management is also possible.
  • We develop marketing programmes to ensure your employees, business partners and community know about the Hotline. Then we conduct trainings, prepare training completion certificates, and handle email marketing activities.
  • We also implement a feedback system. Upon request, we provide a full report on the investigation results to the ethics committee/other authorized management body. We provide regular reports on the operation of the Hotline to involved parties.

What you get

  • The probability of uncovering violations is increased.
  • Your employees may share their concerns anonymously and not be afraid of possible reprisals.
  • Your firm’s reputation for being a socially responsible company is strengthened.

Additionally

  • We can take care of the Hotline’s daily operation, that is receive incoming calls, categorize them, and send the most relevant for further investigation. We can provide regular reports on incoming call statistics.
  • If an informant reports a serious violation we will conduct an interview and examine the evidence. To the extent that misconduct is confirmed, we will investigate the circumstances of the violation and provide a report containing our investigation results.

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