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KPMG Review Magazine "Customer obsessed"


The KPMG Review Magazine combines KPMG expertise with the views and ideas of other leading world and Ukrainian experts.

Now the new issue of the KPMG Review Magazine “Customer obsessed” is available in English. For this issue we interviewed the CEOs of PrivatBank, PepsiCo Ukraine, Microsoft Ukraine, InterContinetal Kyiv.

 The sixth issue of the KPMG Review Magazine covers the following topics:

  • How to create a customer-centric culture?
  • What new technologies help companies to understand customer expectations and provide a high-quality customer experience?
  • Which channels of communication with the client are currently the most efficient?
  • Do customers` values change and how? What causes those changes?
  • What helps to maintain that customer trust?

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