Customer experience barometer

Customer experience barometer

KPMG’s Customer Experience Barometer is based on an in-depth survey of 5,000 consumers across five major markets and five key service sectors.

1000

Related content

crowded station

Getting the right customer experience is critical to success in service-based sectors. This study examines individual brands across five key countries to see how they are performing against the key elements of customer experience.

Connect with us

 

Want to do business with KPMG?

 

loading image Request for proposal