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Adapted from an article originally published on kpmg.com by Judd Caplain, Global Head of Banking & Capital Markets

The COVID-19 pandemic crisis has dramatically gathered pace in recent days, with fresh developments almost by the hour. Many countries have declared national emergencies and are fighting to contain the virus’ spread.

In such times, banks have a fundamentally important role to play. This begins with central banks and then ripples out through economies via the banks themselves as they provide funding liquidity to support businesses and individuals.

As of March, central bank actions have been decisive and significant. The Federal Reserve (Fed) in the US has slashed interest rates by a full percentage point to effectively zero and launched a US$700bn package of quantitative easing (QE). The European Central Bank (ECB) cut rates and extended its QE program in September. However it didn’t follow the FED and Bank of England with further cuts as of March 12th. They have announced measures to support bank lending and expanded their asset purchase program by 120 billion euros (US$135.28 billion).  There has also been a deal between six major central banks including the Fed and the ECB to lower their rates on currency swaps to help financial markets function normally. 

On 26 March 2020, the Singapore government announced a S$48 billion stimulus package, on top of the S$6.4 billion announced in Budget 2020 in February. A third stimulus package of S$ 5.1 billion was announced on 6 April 2020, bringing the nation’s total virus relief to $59.5 billion, or 12% of gross domestic product. 

At its 30 March policy meeting, the Monetary Authority of Singapore (MAS) returned the Singapore dollar to a neutral stance, allowing the Singdollar to appreciate at a slower rate versus other currencies. This policy stance also reflects the primary role of fiscal policy in mitigating the economic impact of COVID-19. 

These measures set the context in which banks can better support their commercial and individual customers. In some countries, banks have announced payment holidays for certain affected businesses and/or some mortgage customers. Some are considering converting loan repayments to an interest only basis rather than principal and interest. In the US – and potentially elsewhere – banks are set to hold back from stock repurchases (which create value for shareholders) so that capital can instead be reallocated to increase lending. 

Similarly, MAS and the financial sector announced on 31 March a package of measures to help ease the financial strain on individuals and SMEs caused by the COVID-19 pandemic. These measures include helping individuals meet their loan and insurance commitments; supporting SMEs with continued access to bank credit and insurance cover; and ensuring that interbank funding markets remain liquid and well-functioning.

In this crisis, these are the right and necessary measures – but they could come to test some banks’ capital strength as around two-thirds of most banks’ income is derived from interest. The ultra-low – or even negative – interest rate environment that has been created means margins are now extremely thin. In these circumstances, diversification of revenues that includes fee income is of utmost importance. 

The crisis could become more challenging for banks if it deepens further or carries on for an extended period. Fintech and challenger banks may also potentially feel the pressure – as they will be unable to differentiate themselves by paying higher interest rates in the close to zero environment, while there could also be a ‘flight to safety’ as customers begin to place deposits with large established players instead.

With all of this said, the measures taken since the global financial crisis should allow the sector overall to “weather the storm.” Specifically, the tougher capital requirements that have been introduced and the stress testing regimes that regulators have implemented allow the banks to withstand a crisis much better than 10 years ago.

One question worth asking is whether regulators might postpone the introduction of any planned new rules to avoid further disruption and instead enable banks to focus fully on the crisis. There are concerns about the effect of the relatively new IFRS 9 standard within IFRS and Current Expected Credit Loss (CECL) standard which force banks to take earlier provisions against bad loans.  

Regulators have been pressing banks on maintaining strong operational resilience and robust business continuity planning – now they will really come into play. Banks are already implementing a wide range of measures. They are stopping staff travel and changing working arrangements so that many more staff are working from home. Some are introducing shift arrangements where some staff work on site for two weeks while others work remotely, before switching over for the following week. For core activities such as fund transfer processing, banks are activating back-up sites run by a separate set of people (in case members of one team become ill). They are also separating key senior staff such as the CEO and COO to minimize the risk of both falling ill simultaneously. These are strong measures – needed for the extraordinary times we are entering.

It is not going to be an easy ride ahead. Many businesses are likely to face severe difficulties in the coming weeks and months, and life will get tougher for the banks too. But the right steps are being taken by regulators and banks to bolster the system and help stabilize the situation.

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