Exploring how leading brands have been creating exceptional experiences from a consumer point of view.
Which brands have been setting the bar for excellent customer experiences in Singapore? And what does it take to give your consumers exceptional experiences, time and time again? We offer the answers with the 2019 Customer Experience Excellence Report - Singapore Summary.
This report brings together a decade's worth of work done by KPMG for more than 275,000 consumers and 2,700 brands worldwide, as well as research concluded in Q1-Q2 2019 on 84,000 consumers across 20 markets - all of this, to offer deep insights into the keys to creating outstanding customer experiences:
Explore these and more with the 2019 Customer Experience Excellence Report-Singapore Summary. Download the report now 2019 Customer Experience Excellence Report- Singapore Summary
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