A collection of @gov articles related to the topic of human services.
Practical lessons for achieving and maintaining digital transformation | 🕒 7-min read.
The power of mobile apps: Human services from the citizen’s perspective
While the increased use of mobile technology presents considerable opportunity, governments should be designing app-based solutions from the perspective of the end user | 🕒 6-min read.
The transformative power of technology: Innovations in human services delivery
Technological innovation is offering new ways for governments to deliver human and social services, and connect with citizens | 🕒 5-min read.
Predictive analytics in the service of vulnerable citizens
Predictive analytics is coming to the fore in the way that governments deliver human services | 🕒 7-min read.
Four key challenges that governments and service providers should address when transitioning to a consumer led delivery model | 🕒 7-min read.
Three strategies human services providers, such as not-for-profits, care agencies and social housing groups, must consider to adapt to new competition | 🕒 7-min read.