The survey has been conducted by KPMG together with the Federation of Restaurateurs and Hoteliers of Russia (FRHR) among the Russian food service industry players.

The online survey of the industry players was conducted in February-March 2021:

  • 109 online survey participants
  • 46 interview participants
  • 40 mystery shopping orders

Upon completion of the survey, the data obtained have been systematized and supplemented with information from other available sources.

The full version of the survey is available here only in Russian. 

Click the link below to download the Executive Summary in English.