In the context of a changing global banking landscape, where branch networks are shrinking, volumes of digital payments are increasing and payments are being processed in seconds, fraudsters are creatively finding new ways to steal from banks and their customers.
The Global Banking Fraud Survey was conducted to obtain a global perspective of how banks are tackling internal and external fraud threats. Respondents were asked about trends in fraud typologies, challenges they are facing in mitigating threats, security in a digital age and how they are structuring their teams and deploying resources to optimise their fraud risk management efforts.
Banks need to be agile to respond to threats and embrace new approaches and technologies to predict and prevent fraud.
Fraudsters are becoming more sophisticated and can quickly change and adapt their approaches. Banks need to be agile to respond to new threats and embrace new approaches and technologies to predict and prevent fraud.