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COVID-19 disrupted both the business landscape and our everyday lives. Organizations had to accelerate their digital transformation efforts and many had to adapt and transition to a remote work set up.

Shaping the New Reality: How Philippine Organizations are Responding to a New Business Environment highlights the four phases a business goes through when facing disruptions such as the COVID-19 pandemic and how accelerating digital transformation through RPA and rethinking business continuity plans are crucial in order to survive and thrive. Businesses must be agile and have the ability to evolve along with these times. With this, we are sharing with you success stories from the IT-BPM industry which has altogether set a benchmark as to how businesses should evolve and reshape their workforce.