Our commitment:

Develop a continuous learning culture.


The demands on our people are evolving at breath-taking speed. In the past year alone, we’ve all learned how to carry out highly complex tasks virtually through online collaboration. It’s a reminder of the importance of continuous learning. But we aren’t just equipping our people with the tools to succeed within KPMG; we want to help them build the skills they need to thrive in what will be, for many, a multi-organization, multi-vocation career.

KPMG firms around the world offer comprehensive learning opportunities via technology, third-party resources and academia. Partners and people have the chance to work with some of the world’s leading business study organizations, while our KPMG Business School encompasses technical, business and leadership skill development. Everyone who joins a KPMG firm participates in our performance development process where they are encouraged to develop a tailored personal development plan in conjunction with their manager. 

Given the irreversible move to a digital world, we continue to invest in reskilling people in emerging technologies. We’re training in critical technology areas driving digital transformation, such as big data, artificial intelligence (AI), machine learning, cloud computing, robotic process automation, blockchain and more. In addition to our own learning platforms, we’re leveraging third-party learning platforms like LinkedIn Learning and Pluralsight.

Brian Connell of KPMG in the UK working from home

Brian Connell of KPMG in the UK working from home

Our performance

KPMG firms continue to invest heavily in our people’s professional and personal development. In our 2020 Global People Survey, 77 percent of respondents agreed that “KPMG helps me with opportunities to learn new skills and develop myself”.

FY20 training provided - 10 largest firms by headcount

Average training costs and hours provided for the largest 10 KPMG firms by number of people, inclusive of data for KPMG Global Services. Excludes professional designation training, such as training to become a certified public or chartered accountant.

During the pandemic, the demand for digital learning surged, including a 500 percent increase in the use of KPMG’s Virtual Classroom platform. We immediately pivoted our learning to online, including upskilling our Learning & Development teams to better support our people, clients and other stakeholders.

Our Impact Plan represents the collective environmental, social and governance commitments of independent KPMG firms, affiliated with KPMG International Limited. The data represented in Our Impact Plan is aggregated data from KPMG firms for the 12 months to 30 September 2020 unless stated otherwise. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients. Where the term “ KPMG,” “ firm,” “ we” or similar references are used without definition, they are meant to collectively refer to KPMG International Limited and the independent KPMG firms.