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Succeeding in disruptive times: critical factors for business transformation success

Succeeding in disruptive times: business transformation

After surveying 1600 executives in 16 countries, KPMG’s 2016 Global Transformation Study uncovered the three critical factors in achieving successful business transformation.



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KPMG’s Global Transformation Study 2016 showed 96 percent of organisations internationally are in the midst of transformation, with 66 percent starting or completing at least one transformation initiative in the past 2 years.

However, despite the large amount of transformation activity, less than half of global respondents (47 percent) believe they can extract and maintain the planned value from a future transformation initiative, and only half (51 percent) believe they can create short-term transformation wins.

Based on the findings, our report Succeeding in disruptive times – Three critical factors for business transformation success, looks at:

  • what makes an organisation successful at transformation
  • what causes organisations to fail at it
  • why a focus on the customer is so important in knowing when and what transformation is needed
  • how to embed continual innovation in a business.

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