Frontiers in Finance
Frontiers in Finance
Latest market insights and forward-looking perspectives for financial services leaders and professionals
Latest market insights and forward-looking perspectives for financial services leaders
Shaping your workforce for the future
In this issue of Frontiers in Finance, we focus on workforce transformation by examining the evolving relationship between humans and machines, cultural change and key talent strategies. We also interviewed top human resources leaders from AIA, Aviva, Charles Schwab and Westpac for their practical insights in navigating today’s complex and uncertain landscape.
In an era where computers influence many of our most critical decisions and machines work alongside humans to serve customers, trust is everything. In our article, Trust in a Digital Age, Jim Liddy, Global Financial Services Chairman, shares his views on how data and analytics, machines, talent and capabilities will come together for better business decision-making, and the importance trust will play in the process.
The workforce challenge facing financial services executives is daunting. New technologies, demographic and cultural changes are radically transforming traditional operating models. Adapting to new organizational structures, understanding how to inspire and engage employees, and driving innovation, will be key to achieving long-term success.
Download our full magazine below — our web-interactive PDF allows you to easily access articles via the contents page, navigate pages using the buttons at the bottom-right corner, and access videos and publications with embedded hyperlinks.
© 2021 Copyright owned by one or more of the KPMG International entities. KPMG International entities provide no services to clients. All rights reserved.
KPMG refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients. For more detail about our structure please visit https://home.kpmg/governance.
Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm vis-à-vis third parties, nor does KPMG International have any such authority to obligate or bind any member firm.