Our leadership report is designed to assist new generations of New Zealand business leaders in their business relationships.
This report draws on insights gathered from 51 of New Zealand’s top CEOs surveyed, and compares key insights with those from CEOs in other core countries – it is anticipated to guide New Zealand business leaders through the challenges and opportunities they may face in our new age of global, technological and customer opportunity.
The report is based on the New Zealand segment of a global KPMG survey of more than 2,000 CEOs across 52 countries. Of these CEOs, 51 were from New Zealand, which was selected for the first time this year as one of the 42 benchmark countries to be involved.
It focused on CEOs’ expectations for business growth, the challenges they face and opportunities they seek, and the strategies they use to chart business success.
New Zealand responses came from CEOs who lead companies headquartered in New Zealand across a range of market sectors including retail, infrastructure, banking, energy, insurance, and technology.
Our report is more than just a reflection on what CEOs are thinking about, talking about, and doing. “It’s a toolkit for new generations of business leaders to use in their business relationships,” says KPMG’s New Zealand CEO Godfrey Boyce.
It includes insights, discussion points, actions and questions under three key aspects of business — mindset, trust, and adaptability. A business leader with a growth mindset turns concerns about tackling business issues into confidence so their business can turn threats into opportunities and power on through.
Building trust is critical to any long-term business relationship, and requires attention to detail, determination and, above all, care. And an adaptable business recognises and breaks down any barriers between company and customer.
“Delivering today means adopting a flexible mindset to better connect with stakeholders, instilling trust to engage with and retain customers, and innovating so we keep pace with our competition and make the most of technology,” Godfrey says. “These are not new ideas, but each one of them has new dimensions for today’s climate and the future of business as we operate in the ‘new norm’. “
For business leaders, ‘Anticipate tomorrow. Deliver today’ is about anticipating what the market will do and what competitors will do. Godfrey says, “It’s about anticipating what’s happening globally so that our businesses can keep pace and deliver products and services beyond what’s expected.”
The New Zealand report identifies how business leaders can use our country’s uniqueness to forge ahead in the global economy. As we assess our global footprint in a time of increased globalisation, yet increased isolationism, it’s never been a better time for leaders to assess their business footprint.
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