With this case management setup you are ready for today’s challenging world and the demands of the future.
Currently we see a large increase in the number of interactions between organisations and their customers. Communication is quick, omnichannel and accurate at any time. These interactions need to be registered and dealt with, and are also a source for future communication and marketing activities. This demands a solid solution which helps organisation to deal with these interactions in a quick, efficient and adequate way. Microsoft Business Solutions from KPMG, helps organisations quickly establish case management on top of a D365 CE customer database.
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