Michelle Carter

Michelle Carter

Global Executive of Innovation

KPMG International

​Michelle is the Global Executive of Innovation for KPMG International. Her expertise spans across innovation strategy and culture, implementing technology enablers, designing and facilitating accelerator programs, along with cultivating and growing global ecosystems. She is passionate about the customer experience and has extensive experience in front office digital transformation and customer-centric business modelling. 

Her global experience with KPMG, which spans across Australia and Europe has seen her work with clients ranging from the public sector, defence, universities, mining, oil & gas and the manufacturing industry. 

Michelle is passionate about technology and it's impact on communities and has volunteered abroad, helping not-for-profits with their re-design and launch of local businesses within the rural regions of India and Vietnam.

 

Expertise:

Accelerators - Agile - Business model design - Customer-centric strategy - Customer Experience - CRM - Design thinking - Front office transformation - Incubator programs - Innovation strategy and cultuur - Lean startup - Brand strategy - Operations

Areas of expertise
Customer demand Customer experience optimization Innovation New business models Startup Strategy Sustainability Tech Innovation Transformation
Education and qualifications
  • Master of Commerce

  • Bachelor of Medical Science

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