Much has been said about the importance of digitalization. It is already evident that businesses with a digital presence have fared better than those that had to scramble to set up online stores or work-from-home systems when caught out by the pandemic.
But how does one go about implementing a digital transformation and what are the pitfalls to avoid? Digital Edge speaks to Alvin Gan, who heads the IT-enabled transformation practice at KPMG in Malaysia.
In the exclusive interview, Alvin talked about how IT strategies must be guided by business strategies and who should be in charge. He also touched on some of the common challenges businesses face and the significance of prioritizing solutions on a limited budget, and it has to involve the business and technology teams.
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