One of the most asked questions in recent months is the impact of the Covid-19 pandemic on the pace of digital transformation.
KPMG’s head of IT-enabled transformation, Alvin Gan observed a mindset change among business executives and leaders. “It used to be a ‘wait-for-digital’ mindset with digital transformation initiatives in several industries tottering at the edges. Today, we are seeing more of a ‘straight-to-digital’ mindset as Covid-19 becomes the burning platform to change,” he says.
Gan believes that where Malaysia has done well is in policymaking, which enables platforms for businesses and stakeholders to digitally thrive.
Additionally, KPMG’s 2019 CEO Outlook report found that the top three scarcest skills are big data/analytics, cybersecurity and artificial intelligence (AI). The findings show that skills shortages are at an all-time high since 2008 and that these shortages act as a bottleneck to growth, says Gan. “It is a point often discussed in digital transformation, but a tough nut to crack,” he adds.
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