Work from home (WFH) arrangements have received positive support by majority of the workforce who participated in the survey conducted by KPMG in Malaysia from April 7 to May 19, 2020 during the Movement Control Order (MCO) period.
Out of 3,022 respondents, 69 per cent say WFH should continue post MCO as part of the new normal arising from the coronavirus (COVID-19) pandemic. However, only 56 per cent of business owners are supportive of WFH arrangements.
Chan Siew Mei, KPMG’s Head of Advisory in Malaysia, said, “Thanks to COVID-19, the workforce in Malaysia and around the world was abruptly thrust into a global experiment on remote working. The learning curve has been steep, not just for the employees but also for business leaders as they scrambled to set up the necessary infrastructure and provide the required training and support to keep disruptions to operations at a minimum during the MCO.”
Additionally, according to Sharmini Ann Jacob, Executive Director of KPMG’s People and Change Advisory in Malaysia, “The implications of these results emphasize the need for organizations to provide their people with the right tools. To achieve strong workforce productivity, organizations must invest in effective communication platforms and upskill employees to better adopt new technologies.”
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