Berita Harian and China Press
According to the 2019 CIO Survey published jointly by KPMG International and Harvey Nash, one of five jobs will be replaced by artificial intelligence (AI) and automation within five years, as organisations worldwide focus on utilizing these technologies to improve efficiencies in their businesses. However, new jobs will appear to compensate and enable employees to perform higher level roles, leading to a significant reorganization of roles across the business.
KPMG Malaysia Managing Partner, Datuk Johan Idris, said that over the past year, organizations have seen an increase in technology investment worldwide and it is only a matter of time until robots and other cognitive technologies become a staple in the workplace.
“To realize the full potential of these technologies, organizations must think beyond technological investments and instead, focus on broad-ranging transformation strategies. It is more critical than ever for business leaders to take the initiative to upskill their workforce, while also focusing on attracting and retaining new talents, thus ensuring they are future-ready,” he said.
However, due to the increased focus on technology investments, the report also says that technology leaders are struggling to find the right talent with skills shortages being at their highest since 2008.
KPMG’s Head of IT-Enabled Transformation in Malaysia, Alvin Gan, emphasizes the need for business leaders to ensure that their workforce maintains a relevant skill set as business leaders must learn to make the most of both kinds of labor in anticipation of a future of collaborations between human and AI/automation.