Operational Excellence applies a variety of principles, systems, and tools that help toward the sustainable improvement of key performance metrics.
Operational Excellence is based on continuous improvement methodologies. Its approach goes beyond the traditional event-based model of improvement, towards a long-term change in organisational culture.
Our Operational Excellence approach is comprised of:
- Operational Design – the design of detailed processes to increase efficiency, quality and control standards that meet performance requirements.
- Operational Management – defining the management structure, routines and behaviours that drive performance and continuous improvement.
- Operational Improvement – eliminating waste from processes and embedding the capability to drive continuous improvement post-transformation.
- Quality Management - Setting up of a quality management system with design and implementation of an integrated process system.