Two-thirds of HR leaders have no digital plan; only 37 percent are “very confident” on ability to transform: 21st annual KPMG International survey
Today’s HR leaders are divided on the urgent need to redefine the Human Resources function for success in the 21st century, according to KPMG International’s global survey of over 1200 HR leaders, entitled The Future of HR 2019: In the Know or In the No.
While some HR leaders are confidently harnessing the resources and insights that will transform HR and its value to the enterprise, a much larger segment of less-confident HR leaders are demonstrating either a ‘wait-and-see’ approach or simply sitting idle on the sidelines.
Among key findings in KPMG’s new Future of HR study:
This survey of 1200 executives also reveals a difference of opinion between HR teams and their senior leaders. More than half of the HR executives surveyed – 60 percent – believe AI will eliminate more jobs than it creates. Conversely, KPMG’s 2018 Global CEO Outlook study revealed about the same number of CEOs, 62 percent, believe AI will create more jobs than it eliminates.
“If people are truly to become appreciated as an organisation’s greatest asset, in order to stay successful, organisations can no longer solely focus on traditional metrics such as financial performance when taking strategic decisions. More than ever before, organisations must define and measure their people experience, i.e. the emotional bond of its employees with the organisation, and how this relates to their customer experience. When you think about your employees, they will think about your business for you” commented Malcolm Pace Debono and Petra Sant from the People & Change Advisory function at KPMG in Malta.
Download the complete report here
About this survey:
During July to August of 2018, 1,201 senior HR executives from 64 countries participated in the Future of HR Survey, with representation from 31 industries across Asia Pacific, Europe, North America, Middle East/Africa and Latin America. Approximately half of the sample are companies with headcount of 5,000 or more employees and 42 percent of participants were from organizations with annual revenue of more than US$1B.
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