COVID-19 had a huge impact on people in every organization. Staying healthy — physically, mentally and emotionally — has never been more important. In 2020, KPMG firms rapidly moved to remote working around the world, adapted our offices to be safe for those needing to be there, and focused on the well-being of our people as they juggle personal and professional lives, help educate their children or care for friends, family and colleagues. Across KPMG, people have stepped up to the challenge with true resolve, producing critical work for clients and helping others in their communities — from delivering food to the elderly and supporting local businesses, to working with voluntary services.
We’ve placed a high priority on engaging with our people and using their insights and views to help shape and drive our agenda. We continue to run regular listening events and surveys, to gather feedback and — crucially — to translate ideas into action. In these times, our people have a lot to say about what they expect from work, as demonstrated by the 78 percent response rate to our most recent annual Global People Survey.
With the future world of work remaining uncertain, our Global People Steering Group (comprised of People Leaders from our largest KPMG firms and regions), has been crafting and actioning our response during this period, as well as identifying key themes and actions for the future. In addition, we’re running a 12-month program called the Next Generation Council, which includes a diverse group of younger KPMG people eager to shape new and better ways of working. These initiatives are helping to define improved working environments and address areas such as flexible working, diversity, technological capabilities, training and career development, mental health, well-being and social impact.
It is these diverse views that are helping us to create fulfilling career opportunities for our people. And while we still have a lot to do, we are proud that our achievements have been widely recognized. For example, business students have consistently ranked KPMG as one of the ‘World’s Most Attractive Employers to Work For’.
Our Impact Plan represents the collective environmental, social and governance commitments of independent KPMG firms, affiliated with KPMG International Limited. The data represented in Our Impact Plan is aggregated data from KPMG firms for the 12 months to 30 September 2020 unless stated otherwise. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients. Where the term “ KPMG,” “ firm,” “ we” or similar references are used without definition, they are meant to collectively refer to KPMG International Limited and the independent KPMG firms.