In 2017 during one of the business meetings in Atyrau, Assel Khairova, Managing Partner of KPMG in Kazakhstan and Central Asia, met Gulmira Batpakulova, who represented the Arba Support Centre for people with disabilties. Gulmira mentioned that one of the most serious grievances of such people is a fear to communicate with strangers, which makes them shut off from the world and lose the bulk of communication skills. After finding this out, the KPMG Corporate Citizenship Committee initiated a training on developing effective communication skills for people with special needs, conducted by certified trainers. On 29 May the training was held in Atyrau, and on 30 May in Uralsk. We hope that our efforts and desire to help people with special needs will make their lives a little bit easier and brighter!