KPMG was appointed by Public Authority for Disability Affairs (PADA) to develop PADA’s corporate strategy to achieve the full inclusion of People with Disability (PWDs) in society.
22 May 2019, Kuwait
The Kuwait Public Authority for Disabled Affairs (PADA) was established in 2010 with a mandate to support persons with disabilities as they integrate into all aspects of society. However, due to lack of capability within mainstream service providers, PADA had to fill the gap and started a service provision model which is conflicting with PADA’s main mission of protecting the rights of the persons with disability.
KPMG was appointed by Public Authority for Disability Affairs (PADA) to develop PADA’s corporate strategy to achieve the full inclusion of People with Disability (PWDs) in society. To achieve this KPMG proposed transforming the business model from the traditional Medical Practice to a modern Bio-psycho-social model. The team of consultants from Kuwait with expertise in organizational design and process improvement, supported by disability experts from KPMG Australia proposed a new, innovative, structure, based on global good practice and aligned to the UN Convention for People with Disabilities.
Speaking about the project Donald Teale Partner KPMG Kuwait said
“This was a very interesting project for KPMG in Kuwait, as it gave us an opportunity to bring the global network to help improve the lives of those often overlooked members of our society. The project focused on bringing PADA closer to the Inclusiveness agenda lead by the United Nations and articulated in the UN Convention for Persons with disabilities. This is also a great example of the work that is going on under the auspices of the 2035 driven by the Supreme Planning Council, in modernizing Kuwait Public Services.”
KPMG was also instrumental in creating the HR strategy, which included a new organizational structure that included new units that would enable PADA to assure the quality of services provided to PWDs and acting as an advisor to service providers. KPMG also developed PADA’s competency framework and performance management system.
Nussri Tahboub, Director - Management Consulting, added that this project provided KPMG the opportunity to contribute to the development of the community. The project helped transform PADA from a medical service provider for PWDs to a PWD activist in policy making, regulation and case management. The results of this project will ultimately assist PADA to achieve its mandate, deliver on its commitment to protect the rights of PWDs, and to fulfill the requirements of the United Nations Convention on the Rights of Persons with Disabilities, which Kuwait signed in 2013.
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