KPMG’s Human & Social Services (HSS) works with a broad range of government agencies, private sector participants, civil society stakeholders and citizen groups to help create more efficient and effective human and social services. Our mission is to help governments carry out their core responsibilities to provide for the essential human needs of all citizens, and to ensure their basic social security.
Our global network of practitioners support governments through:
Business transformation/change management
Our firms' professionals help public sector organizations manage the specific risks associated with change in complex social and political environments.
We work work across the technology life-cycle – from planning and strategy through to implementation and sustainability – to achieve dramatic results that allow clients to achieve improved service efficiency at a lower cost.
Integrated service delivery/shared services
We design and implement programs that help the public sector leverage shared services to reduce costs while maintaining a clear focus on both core competencies and the delivery of mandated activities.
Performance management and improvement/cost-effectiveness
KPMG professionals deliver globally-tested and locally applied methodologies for achieving continuous improvement in internal processes, as well as outcome- and performance-based models of engagement with service providers in the private and not-for-profit sectors.
Program integrity/fraud prevention
KPMG forensic teams help public sector clients develop fraud prevention and program integrity strategies that are not only proactive, but robust enough to identify fraud before it occurs to protect our firms' clients' budgets, reputations and donors.
Public-private partnership development
Our network of professionals provide deep experience in developing effective and accountable partnerships with private and third-sector entities, helping agencies around the world to structure these relationships to maximize the potential for successful outcomes while minimizing financial and performance risk.
The appeal of services integration has never been greater. Facing a delivery environment in human and social services that is growing ever more complex, public sector leaders around the world are embracing integrated delivery models to achieve both better outcomes for citizens and operating efficiencies – now and for the future.