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ServiceNow Tool Training Course by KPMG India

ServiceNow Tool Training Course by KPMG India

ServiceNow Tool Training course designed by KPMG India are offered in two different aspects as a standard ServiceNow training or as customised package

ServiceNow Tool Training course designed by KPMG India are offered in two different aspect

Quick Query


ServiceNow is a platform as a service (PaaS) provider of enterprise service management. ServiceNow simulation is used globally to define, organise and mechanise the flow of work, remove dependencies on e-mail and spread sheets to convert the delivery and service management for the enterprise. ServiceNow offers service management for every department in an enterprise, including human resources, IT, facilities, etc.

KPMG in India is offering an extensive training/workshop for the ServiceNow tool. The training is offered in two different aspects - as a standard ServiceNow training, covering the key concepts mentioned below, or as a customised package based on the needs of the customer. The course is designed to provide trainees with the experience of ServiceNow tool from the perspective of the end user, support team member, administrator and developer.

Course content :

  • Module 1—User interface and core configuration
  • Module 2—User administration
  • Module 3—Data management
  • Module 4—Service automation platform
  • Module 5—Core application administration
  • Module 6—Ongoing maintenance.

Who should attend?

  • People who are unfamiliar with the new ServiceNow Information Technology Service Management tool
  • ServiceNow administrators who are up to three months into a new deployment of a service
  • Those with preferably two–three years of IT service delivery experience and exposure to any generic or proprietary ITSM tool
  • Teams transitioning from previous ITSM tools to ServiceNow.

What is in the training for you?

  • Provides a detailed understanding of ServiceNow, the ITSM tool which is the need of the hour from a system administrator’s perspective
  • Prepares you to become a ServiceNow certified system administrator
  • Potentially increases your attractiveness to clients since your organisation can offer quality services from certified resources with well-rounded know-how of an ITSM tool.

Key differentiators:

  • KPMG in India is a partner for ServiceNow
  • Our trainers possess an experiential blend of processes and technology and both technical and functional knowledge
  • We are flexible and offer both standard or customised trainings according to the needs of our customersWe include project examples, case studies and hands-on exercises (using some of the latest ServiceNow instances) apart from theory.

Course details:


Three-day classroom based training

Type of training:

  • Corporate training
  • Public batches.


  • Bangalore, Mumbai, Pune, Chennai, Hyderabad, Kolkata, Delhi and NCR (Gurgaon, Noida) and all major cities. Training can be conducted at any location across the country as long as there is a minimum count of participants
  • Global locations on a need basis


Q: Can the ServiceNow tool training be customised as per my requirement?
A: Yes, customised training for the ServiceNow tool can be provided based on your specific requirements. Kindly contact us for further details.

Q: Are there any prerequisites?
A: For the training on the administration and configuration of the ServiceNow tool there are no prerequisites.

Q: Will KPMG provide certification?
A: Our training enables candidates to independently take up the ServiceNow certification course.

Contact us:


+91 6364720012

Note: Timing 9.30 - 5.30 (Mon-Fri) excluding weekends and public holidays

All learning programmes are offered under the auspices of the KPMG Learning Academy. Click here to know more.

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