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Government Advisory Services

Government Advisory Services

The economic, social and political environment, globally and in India, is continuously evolving. India is transforming, driven by a strong government agenda for change, by introducing large cross-cutting programmes such as ‘Make in India’, ‘Digital India’, ‘Skill India’, etc. These programmes impact the various aspects of governmental interaction with businesses, citizens and visitors. There is also a fundamental transformation in the way the government is delivering public services.

KPMG in India is aligned to support this transformation of India, particularly the social and financial inclusion agenda of the government. We are today proactively involved in major reform programmes, driven both at the central and state levels. We work as advisors and implementers of some of the largest programmes in the country that include ‘Swachh Bharat’ (Clean India), ‘Make in India’, ‘Ease of Doing Business’, ‘Smart Cities’, ‘Digital India’ and ‘Skill India’, amongst others.

Our bespoke approach leveraging global learning and local understanding, and our strong knowledge base delivered through a dedicated KPMG government advisory practice seeks to provide integrated and in-depth advice to our clients.

Our team has the distinction and privilege of working closely with government and non-government think tanks to help deliver significant results and enable transformation. Our service offerings are designed to deliver results and include strategy and policy advisory, programme management, process reform, technology transformation, and public private partnership (PPP) advisory.

Our government advisory practice provides specific service offerings that are sector aligned and delivered through dedicated teams across:

  • Social sector practice
  • Technology transformation practice
  • Public service transformation (eGovernment) practice
  • Health practice
  • Investment promotion and outreach practice
  • Smart city practice
  • Justice and security practice
  • Finance transformation practice
  • Tourism promotion practice.

To know more about our services and how they could be leveraged by your business, you can reach out to Nilachal Mishra.

Social sector practice

In order to realise the benefits of India’s rapid economic transformation at the grass root level, the Government of India is facilitating significant investment in education, skilling, employment and social and financial inclusion initiatives that promote social and economic equity.

Poverty alleviation, education availability, skilling and employment, gender equality, women and child development, human and social services, and environmental sustainability are the areas of focus of our social sector practice.

KPMG in India has been at the forefront and has been involved in several programmes by providing services related to regulatory design, institutional strengthening, monitoring and evaluation, capacity building and change management. We seek to address complex challenges and provide high quality services to help scale up operations.  We provide these services through a large team of social scientists, policy planners and management consultants.

To know more about our work related to the social sector, you can write to Narayanan Ramaswamy.

Technology transformation practice

Public service delivery needs the reinforcement of adequate technology intervention to enable transparency, bridge the digital divide, boost productivity and support informed decision making. Technology facilitates process efficiencies, builds scalable solutions to improve departmental administration, and improves transparency in service delivery with rich business functionality.

Public service delivery needs the reinforcement of adequate technology intervention to enable transparency, bridge the digital divide, boost productivity and support informed decision making. Technology facilitates process efficiencies, builds scalable solutions to improve departmental administration, and improves transparency in service delivery with rich business functionality.

KPMG in India works with departments and ministries to make citizen services affordable and available in domains such as city and urban infrastructure, finance and tax, social infrastructure, health and education. Our offerings include departmental and state-wide enterprise architecture; design, development and maintenance of bespoke and ERP/packaged applications; implementation and rollout of digital interventions on mobility, analytics, social, cloud, Geographic Information System GIS and Internet of Things (IOT); automation of business processes and workflows, systems integration, quality assurance, user and technical acceptance support, etc.

Public service transformation (eGovernment) practice

The Indian state and central governments are looking to leverage Information, Communication and Technology (ICT) as a significant enabler in their endeavours. The government’s ‘Digital India’ initiative is a focussed programme, aimed at making India ICT-enabled and taking its benefits across  the country. KPMG in India has been providing services to various ministries and state governments to help hone the quality of governance in the country. We have also been carrying out ‘government process re-engineering’ as a part of these engagements, backed up by the usage of technology, to help provide better governance using technology.

We assist our clients in the development of an eGovernance strategy, blueprints for the central, state and local governments, procurement of ICT solutions, programme management and third-party assessments of their initiatives.

To know more about our work related to eGovernance, you can write to Nilachal Mishra..

Investment promotion and ease of doing business

Bringing in fresh investments is at the heart of India’s strategy for driving higher and sustainable growth. This also means that states are competing extensively for foreign and domestic investment. KPMG in India has been at the helm of providing high-end investment promotion and regulatory advice to facilitate such investments. We have a large and dedicated team that looks at Intellectual Property Rights (IPR) in a holistic manner, driven by a sector and cluster-based approach that advises on policy, enabling environment, process reform, international desk creation, investor outreach, tax, entry strategies and investor handholding, to help ensure the intent of the investment is converted into on-ground assets.

We are a leader in this space and have contemporary experience working for the States of Gujarat and Andhra Pradesh in the area of Business Process Re-engineering for investment promotion and facilitation – states that are rated as No. 1 and 2 in India by the World Bank and Department of Industrial Policy and Promotion (DIPP) for Ease of Doing Business. We also are the advisors for the State of Maharashtra – the economic powerhouse in their initiative of ease of doing business. We currently work with multiple states across India and this gives us a thorough understanding of these states, which can be especially leveraged by companies looking at them as investment locations.*

In case you want to know more about our work in this space, you can reach out to Nilachal Mishra or Mohit Bhasin

* Source: Department of Industrial Policy and Promotion

Smart city

Cities across the globe are facing extreme pressure from rapidly urbanising population, inadequate facilities and ageing infrastructure, and India is no exception. How the cities address these challenges, can impact their long-term sustainability. Cities within a country, as well globally, are competing against each other to attract workers, entrepreneurs, tourists and investments. Whether they succeed, and the extent of their success, depends on the ability of these cities to facilitate productivity of the residents and workers, provide adequate infrastructure and improve livability by providing safety, utility services and social inclusion.

KPMG in India has a multi-sector team focussing on next generation cities to be developed in India. The firm is engaged with the Ministry of Urban Development, state governments, regional development authorities and urban local bodies and is supporting them in visioning, policy advisory as well as programme management support. Our suite of offerings includes visioning and policy preparation, city diagnostics, city master planning, economic and financial modelling, technological innovations, programme management and governance advisory.

To know more about our work related to smart cities, you can write to Nilachal Mishra and Sameer Jain 

Justice and security

India is on a fast track for overall growth and this pace needs to be supported by a stable justice and security infrastructure to sustain the momentum. With unprecedented threats to national security, growing crimes against women, cyber fraud, etc. the Indian government faces the challenge of promulgating a safe India. Accordingly, the government has initiated several initiatives such as Crime and Criminal Tracking and Network Systems (CCTNS) for the automation of police stations, emergency response systems and safe cities.#

KPMG in India demonstrates its genuine commitment to help build safe and just societies by delivering futuristic, focussed services in areas such as monitoring and evaluation, organisational transformation, technology enablement and information security, procurement advisory and Project Management Office ( PMOs) across the domains of policing, courts, correctional services, borders and immigration, organised crime and economic/cyber fraud.

To know more about our work related to the Justice and Security Sector, you can write to Nilachal Mishra

# Source: National Crime Records Bureau

Finance and treasury

In order to achieve public policy objectives, it is imperative to invest in robust financial management practices. Public resources should be adequately measured, monitored and prioritised. Further, there is increasing financial pressure on all governments to enhance revenues without increasing taxation rates, resulting in a need to look for non-tax sources of revenue and a greater need to control tax fraud and evasion.

Our services in the public finance domain include advisory support for robust fiscal management, including revenue enhancement, fiscal consolidation and expenditure rationalisation. At KPMG in India, we also design and help implement tailored services that use technology to help control pilferage and misuse of public funds, increase accountability, build transparency and help ensure smooth services delivery to taxpayers. We are also helping our clients assess the impact of Goods and Services Tax (GST) implementation, their readiness for it and handhold them in their journey as they transition their processes and systems towards it.

Our mission is to support sustainable fiscal success for the government by leveraging the vast experience of our professionals in public financial management. 

To know more about our work related to the Public Finance sector, you can write to Nilachal Mishra.

Tourism promotion practice

The tourism sector has emerged as one of the major growth drivers for the global economy. With an impressive growth rate and positive growth forecasts, tourism promises to play a major role in driving India’s inclusive socio-economic development on account of its forward-and-backward linkage with creating employment. The industry is witnessing policy and regulatory support through focussed improvements in digitisation, skill development, cleaning drives, rejuvenation of pilgrimage tourism and development of theme-based tourism circuits. With rising income levels and changing lifestyles, the development of diverse tourism offerings is rapidly changing the industry landscape, which faces challenges in facilitating quality infrastructure, health and safety concerns of tourists as well as skill gaps.

KPMG in India collaborates with governments and the private sector to help enable a sustainable tourism ecosystem through advisory implementation support, including policy advocacy, eGovernance, business process structuring, monitoring and evaluation, programme management, project management and transaction advisory.

To know more about our work relatied to the tourism promotion practice, you can write to  Vivek Agarwal.


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