KPMG IT Advisory's Microsoft related services provide assistance to client through out the life cycle of an ERP/CRM deployment projects in context to solutions mentioned in the ERP Advisory section.

Our services include

  • Programme management and office setup
  • ERP/CRM/Portal/BI implementation
  • Process mapping
  • Pre and post implementation review
  • Ongoing post go-live support
  • Version upgrade
  • GRC (Governance, Risk and Compliance) Implementation

Through our tools and programmes, we aim at providing services in the areas of financial management, human resource management, supply chain management, customer relationship management and corporate performance management.

Focus service area

MS Dynamics AX (ERP) tool:

Microsoft Dynamics AX 2012 helps enterprises meet their business requirements with custom built capabilities for five industries (manufacturing, distribution, retail, public sector and services). In addition, the core ERP capabilities provide support for financial management, human capital management, supply chain management, sales and marketing, and more to all users.

MS Dynamics CRM tool:

Microsoft Dynamics CRM is a Customer Relationship Management (CRM) tool that drives sales productivity and marketing effectiveness through social insights, business intelligence and campaign management. It can be deployed in the cloud, on-premises, or in a hybrid combination. MS Dynamics CRM helps drive customer delight by organising and automating business processes in sales, marketing and customer service functions.

MS technology (.NET, SharePoint and BI) :

In order to complement the ERP and CRM services, KPMG in India has a team that provides services across various MS technology streams:.NET, SharePoint and Business Intelligence (BI). While .NET services help build applications across domains and create rich UIs, SharePoint provides services for document management, collaboration and publication. MS Business Intelligence services help provide business insights to all employees, leading to better, faster, more relevant decision-making. It enables collaboration and sharing of reports and data in a responsive way for a well-managed and secure environment.

Value proposition

KPMG follows a consultative approach to problem-solving, with a clear line of sight on business requirements, desired outcomes and effective strategies to achieve them.Our deep technical and functional understanding in Microsoft Dynamics and other Microsoft technologies, combined with a global pool of talented practitioners, enables us to deliver enterprise scale solutions applicable for both global and local regulatory requirements.

KPMG’s suite of structured and proprietary consultative methodologies helps in effective change management and mitigating risks in the new Ways of Workings (Wows) with new and evolving technology solutions.

Our profound domain knowledge in multiple industry verticals helps us understand sector-specific challenges and translate them into tools that provide sustainable business benefits to organisations world-wide.

We are a team of experienced professionals who strive to leverage your existing investment to lower your TCO and shorten your ROI time. We are also one of the leading risk consulting firms to have a dedicated team to address your issues surrounding Governance, Risk and Compliance (GRC), as an add-on for implementation of Microsoft Dynamics on cloud or on premise.