With growing competition, many organisations are trying to explore possibilities to boost their revenue stream and stay ahead of their competitors. Organisations also must deal with dynamic markets, ever changing compliance and regulatory issues. Though clients may have a defined Digital Business Automation (DBA) mechanism which helps ease their complex business processes, many of them are unstructured and lack a proper management system.

KPMG in India’s digital business automation practice is aligned to address the depth and breadth of an enterprise across various functional and technical areas leveraging Digital Business Automation (DBA) and Enterprise Content Management (ECM) service offerings.

• Requirement analysis
  • Process management strategy
  • Target operating model
  • RFI, RFP creation
• Process automation and enterprise digitisation
  • Business process modelling, analysis and simulation
  • Business process analysis  
  • Change management
• Process analysis and digitisation
  • Solution design, process automation
  • Enterprise digitisation service offerings
  • Post implementation support

We specialise in process designing, planning and implementation, which can help clients across various industries. Combined with industry standards, frameworks and new technology, we help clients automate processes and establish their centres of excellence.

KPMG in India offers wide range of Digital Business Automation (DBA) services for the banking, financial services and insurance (BFSI) to help overcome the challenges and constraints faced by the industry.

• Customer onboarding service offerings with CKYC compliance
  • Provide effective engagement of new customers and initiation of process from client centre. Streamline the onboarding journey of new customers with central KYC registry
• Employee onboarding and HR function automation
  • Automate the process of HR onboarding from offer roll out to Day-1 joining of the employee. Integrate all the HR applications present in siloes and enhance the information interchange among applications
• Accounts payable and financial process automation
  • Ensure standardisation of processes reducing errors and increasing productivity. Multi process initiative from tax, audit, finance and HR departments
• Collateral management service offerings
  • Automated extraction of key information from structured and unstructured collateral and other documentations
• Document management system
  • A unified and automated solution to manage the entire lifecycle of documents from creation to retention.

• Customisable
  • Analysis of service offering delivery activities with reduced cost and time for implementation
• Reduced cost
  • Complement your IT investments by leveraging the platform for future process automation and workflow requirements
• Tailor as per your requirements
  • The service offerings are preconfigured to a certain level and tailor them further in collaboration with customers
• Educate the clients
  • Demonstrate, showcase the capability and power of the service offerings

• Transformative service offerings
  • KPMG in India provides service offerings that address scalability, productivity and efficiency
• People
  • Certified and quality resources on proposed technology
• Process
  • Established and proven implementation methodology with governance, processes and tools to manage complex transformation programmes across geographies
• KPMG in India advantage
  • Our advantage to support customers in varied fields such as domain expertise, additional technology coverage

Contact us: in-fmbusinessexc@kpmg.com