COVID-19-led disruption has fuelled sharp acceleration in digitisation. This, combined with increasing cybersecurity threats, has put the spotlight on an organisation’s ability to manage digital risks. Global organisations face the twin challenge of protecting business and ensuring growth, while riding the digital wave.
The rapid adoption of digital technology has also increased the focus on managing digital risks. This 'digital risk debt' (DREBT) is represented by the growing divide between the need for digitisation and capability to deal with the concomitant risks. Cyber Global Capability Centres (GCCs) have presented a reliable, cost effective, secure and resilient operating model for organisations that are seeking a commercial and scalable solution to plug their DREBT.
Secure in India 2020, published by KPMG in India in collaboration with NASSCOM and DSCI, charts the growth of cyber GCCs in India and presents key insights on business case, organisation model, innovation, leadership, workforce and risk culture. Global chief information security officers, GCC leaders, GCC cybersecurity leaders and cyber subject matter experts participated in the Secure in India 2020 survey, sharing key insights and perspectives on how global organisations are leveraging cyber GCCs in managing global cybersecurity and digital risks.
Cyber GCCs have proactively embraced Work from Home (WFH) and are now adjusting to long-term remote work. Cyber GCCs are updating their policies, procedures, tools and strategies to ensure they remain resilient and continue to securely enable their global organisations.
While the pandemic has caused a great deal of disruption and hardships for businesses around the world, it has also opened up a plethora of opportunities for cyber GCC stakeholders.
Cyber GCCs and the world of academia have the chance to cultivate a strong symbiotic relationship.
As the dust settles on a turbulent year for businesses around the world, cyber GCCs have helped effectively navigate the fallout from this crisis, playing a key role in enabling their parent organisations. It is, however, essential that cyber GCCs continue to evolve as this new normal emerges. And this will depend on how effectively stakeholders across the business, policy and academic ecosystems capitalise on the opportunities that will arise as the risk landscape changes.
(Manoj Kumar, Sanjana Poddar, Sangram Keshari Rout, Divya Mishra, Sushmita Karmakar and Karanveer Singh Chawla have contributed to this article)