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The new rules of consumer businesses: digital, innovative, contactless, riding on cost and efficiency

By Harsha Razdan, Partner and Head, Consumer Markets and Internet Businesses, KPMG in India

(6 min read)

This has been a transformative, albeit difficult, year for consumer and retail businesses. COVID-19 has reshaped consumption trends globally, in many cases for the long term. The acceleration in e-commerce has marked the most significant shift in 2020. The pandemic has, in many ways, challenged retailers to reinvent themselves and respond to changing consumer expectations with thoughtful actions.

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Navigating new realities: a watershed year for TMT

By Satya Easwaran, Partner and National Sector Leader, Telecom, Media and Technology, KPMG in India, Purushothaman KG, Partner and National Sector Leader, Telecom KPMG in India, and Girish Menon, Partner, Media & Entertainment Leader, KPMG in India

(5 min read)

While the pandemic has caused devastating economic and social disruption, it has also created opportunities for reform and fuelled our collective digital ambitions. Confined to their homes, people moved online for everyday activities such as entertainment, education, banking and work. Work from home and social distancing have underscored a new urgency for digital connectivity and innovation— ushering in an era for the Technology Media and Telecom (TMT) sector that may last well beyond the pandemic.

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Hope for a sustainable future: the convergence of technologies yields new possibilities

By Anish De, Partner and National Head–Energy, Natural Resources & Chemicals, KPMG in India

(5 min read)

While 2020 posed immense economic, healthcare and humanitarian challenges, the silver lining was that the world extended its firm commitment to an environmentally sustainable future. In 2020, these commitments were tested in a difficult context. The evidence, however, points to hope. A sharp reversal in course, not just containment of unsustainable practices, has become necessary.

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Securing the new normal: GCCs at the forefront of managing global digital risks

By Srinivas Potharaju, Risk Transformation Leader and Partner, Digital, KPMG in India; Pranav  Kathale, Emerging Technology Risks Leader and Director, Digital, KPMG in India; Srijit Menon, Third Party Risk Management Leader and Director, Digital, KPMG in India

(6 min read)

COVID-19-led disruption has fueled sharp acceleration in digitisation. This, combined with increasing cybersecurity threats, has put the spotlight on an organisation’s ability to manage digital risks. Global organisations face the twin challenge of protecting business and ensuring growth, while riding the digital wave.  

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RBI guidelines for Indian private sector banks: to bank or not to bank?

By Sunil Badala, Partner and Head, BFSI–Tax, KPMG in India, and Amit Phulwani, Chartered Accountant

(6 min read)

Over the last two decades, the Reserve Bank of India (RBI) has issued banking licences under different categories. The various guidelines prescribed by the central bank over the years for different sets of licences have, to an extent, created some inconsistency. Aiming to bring in uniformity and level the playing field in an evolving landscape, the RBI constituted a Working Group in June 2020 to review extant guidelines. The Working Group’s recommendations are significant, both in nature and scope, and the RBI’s final take on them will be one of the key banking developments to watch in the year ahead.

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