By K.G. Purushothaman, Partner and Sector Head - Telecom, KPMG in India
(3 min read)
In the ‘new normal’ that the COVID-19 pandemic is shaping, businesses across the world are in the middle of a major digital transformation, and connectivity has become critical in terms of providing collaboration opportunities while boosting organisational resilience. The future value of telecom, beyond being an enabler of connectivity, lies in providing value services and customised experiences. The telecom industry today is entering an exciting era of innovation. Emerging technologies such as 5G, Internet of Things (IoT), Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/ VR) and Extended Reality (XR) promise to transform connectivity as we know it, creating better, more secure and personalised experiences.
By Sachin Arora, Partner and Head - Lighthouse, KPMG in India
The world is rapidly transitioning to a data-driven era. The rise of the internet, new devices, pervasiveness of social media and ‘meme’ culture, and the power of algorithms have catalysed shifts in our behaviours, transactions and conversations. This, in turn, has impacted the kind of data we generate; and organisations across industries are now tracking and monitoring this data to gain a competitive edge in the rapidly evolving environment.
By Neeraj Bansal, Partner and COO - India Global; National Leader - Supply Chain Re-alignment, KPMG in India
(5 min read)
Global supply chains are undergoing a radical reconfiguration against the backdrop of the COVID-19 pandemic, rising economic nationalism, and significant geopolitical shifts. The pandemic has highlighted the risks a single-source supply chain carries, as businesses have faced disruptions to the flow of materials from China, the initial epicentre of the pandemic. Geopolitical and trade tensions between the U.S. and China have also simmered in recent months, turbocharging the push to diversify supply chains. As a stable economy with a host of enabling factors for attracting investments, India emerges as a natural choice in filling the supply chain vacuum left by the exodus from China.
By Sunil Badala - Partner and National Head BFSI Tax, KPMG in India, and Amit Phulwani, Chartered Accountant
(2 min read)
Behind the quick and smooth digital transfer of money is a complex set of events. Payment aggregators (PA) are at the heart of these transactions, acting as intermediaries that enable e-commerce sites/merchants to accept various payment instruments from customers for the completion of payment obligations. After a year-long discussion with stakeholders, the Reserve Bank of India (RBI) has finally brought PAs under its direct regulatory ambit, with wide-reaching implications for a sector that has helped keep economic engines moving in the new normal.
KPMG in India thought leadership report
The retail space is undergoing a complete makeover. While it is yet to be determined which consumer shopping trends will have a lasting impact in the wake of the COVID-19 pandemic, what we know for certain is that the digital shelf is now more important than the physical shelf. Many brands are taking this time to innovate and find new strategies for greater personalisation and digital connection, and will need to ultimately unpack what is a passing trend versus a real shift in consumer behaviour.