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The future of me: Reimagining Global Capability Centres

The future of me: Reimagining Global Capability Centres

This report focuses on the changing landscape of GCCs, key trends observed and their subsequent impact on skills of the workforce.


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The future of me: Reimagining Global Capability Centres

The intent of this report is to acknowledge and respond to emerging trends in the services economy. In the changing landscape of technology, it is our collective duty to reimagine future jobs and skills and ensure the progress of the society at large through creation of relevant opportunities. The report suggests an approach for GCCs to look ahead at a promising future that involves enabling accessibility and learning and creating new skill profiles. It emphasizes on the need for GCCs to continue being powerful value creators in a rapidly evolving business scenario and strategically respond to drivers of change.

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KPMG (Registered) (a partnership firm with Registration No. BA- 62445) converted into KPMG Assurance and Consulting Services LLP (a Limited Liability partnership firm) with LLP Registration No. AAT-0367 with effect from July 23, 2020.

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