Gautam is a seasoned business leader with over two decades of experience, predominantly in financial services. He has considerable experience in the offshoring industry and has an established track record of consistently achieving stretched business targets, building dynamic teams and driving colleague engagement.
Gautam has managed diverse teams across multiple locations, championing lean and automation initiatives delivering significant benefits and improvements that have enabled a high performance culture.
He has held a number of leadership roles with both third-party service providers (Equinox Global Services) and offshoring captives of multinational organisations (Lehman Brothers and Barclays). He has operated in an integrated/team extension model across offshore and onshore locations, including spearheading Barclays’ U.K. operations servicing Fraud Detection and Investigations, Collections, Merchant Servicing and Personal Banking operations across approximately 1500 employees.
Gautam is based in India, out of Bengaluru.