Digital transformation is more about humans than technology

Boosting digital transformation of governments remains a top priority for the European Union. Government leaders understand digital transformation does not mean swapping out old systems for new ones.

Modernising continues to push to the top of CIO agendas because more government leaders realise, especially after the events of 2020, the importance of a resilient, agile organisation to evolve with organisation needs and deliver virtual public services. They witness industry and technology trends taking shape and stakeholders needs changing.

Many understand how aligning processes and technology with business objectives will feed an innovation culture and drive the overall human experience. The challenge is transforming properly so the department or organisation, its employees, as well as those who use its products or services benefit for the long term.

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KPMG has worked with central and local governments for over a century. Our team understands the unique issues, pressures, and challenges you encounter in the journey to modernise.

To find out more about how KPMG perspectives and fresh thinking can help you focus on what’s next for your business or organisation, please get in touch with our team below. We’d be delighted to hear from you. 

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