Leaders have an opportunity right now to move beyond the initial reactive response to COVID-19, to intentionally shape their culture for recovery and beyond. This is an opportunity to rethink the ways in which we work and needs to be led by the organisation’s purpose and strategy. Cormac, Conor and Sinéad, of our People and Change team, outline how this can be achieved.
The COVID-19 crisis has halted and altered many aspects of our working lives. Government and organisations alike have scrambled to adapt quickly. These changes now afford us an opportunity to break from the past and intentionally recast and redefine the human experience of work. The opportunity and challenge for leaders is to harness the learnings from this unprecedented disruption and to re-set a few things that matter, to create adaptive, highly engaged, and human workplaces which are enriching, empowering and enabling.
This report offers a point of view on organisational culture and its link to trust, strategy and reputation. We provide questions to contemplate cultural features that are surfacing, that many organisations may wish to retain. Finally, we provide a pragmatic process to support you to capture insights and determine key actions to embed the new normal and to ensure the opportunities emerging from this particular crisis are not wasted.