The COVID-19 pandemic has required businesses to rapidly adapt their working models, sometimes at the cost of privacy rights. What practical steps can you take to address the deficit and restore privacy compliance?
The second line risk and compliance function has taken a double hit from the pandemic. Businesses have expedited the approval of new technologies and processes to cope with the new working model, leaving privacy compliance as an afterthought.
Also, the pandemic has made the job of embedding, monitoring and enforcing privacy controls much harder, both at a technical and a governance level.
As employees get used to remote working, businesses now have a moment to breathe and take a step back and think more strategically. With the second line looped back into discussions, how can you assess and remediate the privacy compliance gap?
Make sure to document your lessons learned — they might be useful as your organization recovers and adjusts to the new, post-pandemic reality. And in the face of pressure to reduce expenses, it’s worth asking what technologies are out there that can let you automate privacy compliance processes and make them efficient?
Isabel Ost, Privacy Legal Services, KPMG in the UK
Taylor Boniface, Privacy Advisory, KPMG in the UK
Sylvia Kingsmill, Privacy Lead, KPMG in Canada
Orson Lucas, Privacy Co-Lead, KPMG in the US
Doron Rotman, Privacy Co-Lead, KPMG in the US
Kelly Henney, Privacy Lead, KPMG in Australia